Reviews
The independently collected review score and a handful of the reviews behind it.
Where the content really comes from
Tripadvisor, live
What makes it this section
Makes this section the reviews band.
What a visitor sees
- 3
Heading
- 5
Provider and location ID — which feed is asked
What each field controls
The Field column is the label as it appears in Contentful; under it, the field's id, for talking to a developer. The number matches the marker on the screenshots above.
| # | Field | What it controls | Notes |
|---|---|---|---|
1 | Kind kindrequired | Which band of the page this section fills. | Set this FIRST — it decides which band this section is, and therefore which of the other fields do anything. "hero" is the odd one out: it is not a band on a hotel page at all, it is the wording of the hero at the top of a TRIP page. Choose one of: overview facilities whenToVisit tripCustomisation areaMap reviews faqs hero |
2 | Eyebrow (small title above) eyebrow | The small label above the heading. | Leave empty and nothing shows. |
3 | Heading headingrequired | The band's title. | Also the entry's title in Contentful's lists, so it is how you find this section again. |
4 | Introduction introduction | The paragraph under the heading. | — |
5 | Reviews provider provider | Who the reviews come from. | Set it to "tripadvisor". Naming anyone else is respected by NOT calling Tripadvisor — the band then has no feed and shows its no-reviews state. |
6 | Provider location ID locationId | Which property the provider should be asked about. | Their own id for this hotel. Leave it empty on the shared template and each hotel's own Tripadvisor id from ePIM is used instead — which is what makes one template work for every hotel. |
How to change it, step by step
Understand what you are about to change
This band is part of the SHARED hotel template. Editing it changes the same band on every hotel page on the site. If you only want it different on one hotel, use the last step instead.
Find the entry
Search Contentful for "Hotel template — Guest reviews" and open it. You can also reach it from the "Hotel detail — shared template" Page entry, which lists every band in page order.
Change what you need
Edit the fields listed above. Contentful saves as you type, but saving is not publishing.
Publish this entry
Change status → Publish, top right. Until you do, hotel pages keep showing the previous published version.
Check a hotel page
Open any hotel page and find the band. Changes appear within about 30 seconds. If nothing changed, an unpublished entry is nearly always the reason — /api/debug-fallbacks lists anything that fell back to built-in content.
If you wanted it on ONE hotel only
Undo your change here, then open that hotel's Accommodation entry, add a band of the same kind to its Sections list and author it there. A band on the hotel's own record overrides the template's for that hotel and leaves the other 1,800-odd untouched.